Return and Refund Policy

Last Updated: 23 June 2026

Thank you for choosing MS Holistic Services. We strive to provide high-quality products and services to our customers.Last Updated: 23 June 2026
Thank you for choosing MS Holistic Services. We strive to provide high-quality products and services to our customers.

1. Digital products, including e-books, downloadable workbooks, journals, online courses, templates, and other digital content, are non-refundable once they have been purchased or accessed, except where required by applicable law.

If you experience technical issues accessing a digital product, please contact us and we will make reasonable efforts to resolve the problem.

2. Printedbooks and physical products:

If you receive a printed book or other physical product that is:

• Damaged during shipping,
• Defective, or
• Incorrectly supplied,

please notify us within 7 days of delivery with your order details and clear photographs of the issue.

After verification, we may offer a replacement or refund at our discretion.

3. CounselingandTrainingServices

Fees paid for counseling sessions, coaching, workshops, or training programs are generally non-refundable once the service has been delivered.

Requests for cancellation before the scheduled service may be considered on a case-by-case basis.

4. Order Cancellations:

Orders for physical products may be cancelled only if they have not yet been processed or dispatched. Once shipped, cancellation may not be possible.

5. Refund processing:

Where a refund is approved, it will normally be processed to the original payment method within 7–10 business days, depending on the payment provider or bank.

CONTACT US

For refund or return requests, please contact:

MS Holistic Services
Email: connect@msholisticservices.com

Please include your order number, purchase details, and a description of the issue to help us process your request promptly.Return and Refund Policy